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Training and certification for VQ Conference Manager

Empower your teams to deploy, administer, and operate high-quality unified communications for your organization or customers

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Upskill your teams in VQ Conference Manager with our training and certification programs for customers and partners

Courses are usually delivered online, but can be on-site if required. Each program concludes with a practical certification exam.

Results

3 results

Device Management and Automation

A two-day course for teams installing and configuring VQ Conference Manager DMA

More information
Who is it for
  • Staff who are responsible for installing and configuring VQ Conference Manager DMA
What we’ll cover
  • Overview of VQ Conference Manager DMA
  • Directory Services 
  • Device Management
  • Device Analytics
  • Device Configuration
  • Certification exam
Upcoming dates

17-18 November 2026 (Central Time USA) 

1-2 December 2026 (Central Time USA) 

20-21 January 2027 (Central Time USA)

16-17 February 2027 (Central Time Europe)

23-24 March 2027 (Central Time USA)

12-13 July 2027 (Central Time USA)

15-16 July 2027 (Central Time Europe)

4-5 October 2027 (Central Time USA)

8-9 Nevember 2027 (Central Time Europe)

Concierge and Call Management

A two-day program for teams overseeing or supporting managed or white-glove meetings.

More information
Who is it for
  • Staff responsible for scheduling and managing meetings, including call operators
  • Field engineers
  • First-line support teams for Cisco Meeting Server conferencing services
What we’ll cover
  • Overview of VQ Conference Manager
  • Conference scheduling 
  • Conference management 
  • Introduction to operational analytics 
  • Issue resolution 
  • Certification exam
Upcoming dates

2-3 November 2026 (Central Time USA)

7-8 December 2026 (Central Time Europe)

11-12 January 2027 (Central Time USA)

1-2 February 2027 (Central Time Europe)

5-6 April 2027 (Central Time USA)

17-18 May 2027 (Central Time Europe)

14-15 June 2027(Central Time USA)

2-3 August 2027 (Central Time USA)

30-31 August 2027 (Central Time Europe)

27-28 September 2027 (Central Time USA)

1-2 November 2027 (Central Time Europe)

29-30 November 2027 (Central Time USA)

Deployment and System Administration

A three-day deep-dive on setting up and maintaining enterprise-class collaboration services with VQ Conference Manager.

More information
Who is it for
  • Unified communications engineers
  • Field engineers
  • Architects 
  • Other staff responsible for installation, configuration and administration of VQ Conference Manager 
What we’ll cover
  • Overview of VQ Conference Manager 
  • Installation 
  • Integration 
  • Menus 
  • Adding call bridges 
  • Setting up user profiles 
  • Meeting templates 
  • Tenants 
  • Adding and managing meetings 
  • Introduction to analytics and reporting 
  • Issue resolution 
  • Certification exam
Upcoming dates

4-6 November 2026 (Central Time USA)

9-11 December 2026(Central Time Europe)

13-15 January 2027 (Central Time USA)

3-5 February 2027 (Central Time Europe)

7-9 April 2027 (Central Time USA)

19-21 May 2027 (Central Time Europe)

16-18 June 2027 (Central Time USA)

4-6 August 2027 (Central Time USA)

1-3 September 2027 (Central Time Europe)

29 September – 1 October 2027 (Central Time USA)

3-5 November 2027 (Central Time Europe)

1-3 December 2027 (Central Time USA)

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