Asked to define his job role at VQ Communications, Giles described himself as our Chief of Tea Production. His tongue-in-cheek answer underlines his nurturing approach to leading a tech business, which is to enable and empower our teams, provide gentle guidance when needed, and remove roadblocks, all over a good brew.

Having served as an officer in the UK military, prior to a 20-year career in unified communications, Giles prides himself in aligning conferencing technology with the uniquely demands of mission-critical environments.

Giles enjoys offshore sailing, trail running, and exploring on his motorcycle. He’s also been spotted on the terraces at Gloucester Rugby.

Steve looks after our global commercial team, working closely with prospects, customers, Cisco, and other partners, to ensure our products and services continue to address their needs.

Steve brings enormous experience in unified communications, having spent more than 20 years in commercial, operations, and leadership roles in high-growth UC businesses.

When he’s not travelling around the world with VQ Communications, Steve loves doing a bit of home improvement work, or eating the fruit and vegetables he’s grown on his allotment.

Gareth looks after the core foundations on which VQ Conference Manager is built. A software architect with almost 30 years’ experience, his career has seen him working with some of the largest corporations in the world.

During that time, he’s been involved in every part of the unified communications software lifecycle, from design through to testing and maintenance. As a result, he knows what it takes to successfully guide complex applications from idea to implementation – expertise that ensures our customers enjoy robust, high-performance conferencing.

A key part of our Support and Product teams, technical specialist Tim ensures our customers’ immediate and long-term needs are taken care of.

On the support side, he ensures incoming requests are handled efficiently, acting as a conduit to the Product team when software changes are required. He also has a strategic product development role, liaising with customers as a technical expert to understand evolving requirements and shape future product releases.

Away from work, Tim enjoys a good barbecue, preferably with the rugby on in the background.

Phil heads up our innovation team, leading VQ Communications development of new customer-facing products and features.

Not far off his 20th anniversary in the IT industry, Phil combines technical and security expertise with product and project management experience, helping us turn customer requirements from idea to reality.

When he isn’t designing secure videoconferencing tools, you’ll find Phil enjoying a Neapolitan pizza and tinkering with his home automation setup, which comprises a variety of green tech such as solar panels, batteries, and his electric car.

Jon likes to describe his role as ‘Chief of Stuff’. He’s tasked with bringing customer requirements and industry trends to keep our products at the front of the pack.

Over his 25-year career in IT, Jon has worked with small software houses to large enterprises, spanning manufacturing, retail, media, and financial services. An active member of the communications and collaboration community, Jon has been heavily involved in the AV User and AV Consulting groups, and helped found several collaboration technology consultancies.

When he isn’t busy solving customer challenges, Jon enjoys rock climbing and bouldering, running, and skiing.

Katie is the driving force behind VQ Communications’ marketing activities, including our webinars, website, videos, and other content. She also oversees product license management. Working closely with our sales team, she loves nothing more than creating engaging material that informs and supports current and prospective customers.

When she’s not busy delivering marketing campaigns, Katie loves keeping active. She also enjoys exploring new places and food with friends and family, particularly if it involves Aperol spritz!

Joel makes sure our customers’ VQ Conference Manager deployments deliver on their needs. Whether that’s pointing teams to tech resources, raising awareness of product features, or feeding client requirements into the roadmap, he’ll help organizations achieve their conferencing goals.

Having spent more than 20 years in a variety of unified communications product, sales, and consultancy roles, Joel brings broad perspective and deep experience to the table.

Outside of work, he enjoys fishing and riding motorcycles, when the British weather permits. When it doesn’t you’ll find him at his local cinema.

Although he never goes anywhere near our software code, Wayne plays a pivotal role in delivering high-quality products to our customers – by ensuring the business is run prudently and that our team and suppliers are paid on time.

An accounts specialist with more than two decades’ experience, Wayne has worked in a variety of industries, including electronics and manufacturing.

Away from the spreadsheets, Wayne can be found watching his son play football, or going on walks and day trips with his family.