Support
Simplify Cisco Meeting Server deployments
Simplify Cisco Meeting Server deployments
From presales and installation assistance to comprehensive support once your conferencing service is running, we go above and beyond to make your unified communications experience a great one.
We listen to our customers; we innovate, we solve their problems and we lead.
Sometimes it can feel like it’s difficult to get answers from support teams. VQ support is different.
Customer success is key to us and we aim to have your support queries answered by the same person until your issue has been resolved. Our support team has direct access to the engineers who build VQCM to ensure we get to the nittty gritty of the problem.
Email: support@vqcomms.com
Tel: +44 1249 880140 Option 2
We can assist you in two ways
Deployment Assist package
Our Deployment Assist package is a 13-hour series of remote sessions with a VQCM support expert who takes you through a structured process, introducing you to VQCM, how to install, upgrade, configure, optimize and get your system into a production state as quickly as possible.
Professional Services
Our Professional Services is custom professional service support which includes advanced support, report writing and development of custom scripts.
Charged on a per day basis, you can pre-purchase a bank of days for consumption over a 12 month period, or custom quotations can be provided by VQ, on a project basis.