Support
Simplify Cisco Meeting Server deployments
Providing great support by listening to our customers
From presales and installation assistance to comprehensive support once your conferencing service is running, we go above and beyond to make your unified communications experience a great one.
We listen to our customers; we innovate, we solve their problems and we lead.
Talk to the same support engineers
Sometimes it can feel like it’s difficult to get answers from support teams. VQ support is different.
Customer success is key to us and we aim to have your support queries answered by the same person until your issue has been resolved. Our support team has direct access to the engineers who build VQCM to ensure we get to the nittty gritty of the problem.
Email: support@vqcomms.com
Tel: +44 1249 880140 Option 2
Do you want a little bit of extra help deploying VQ Conference Manager?
CMS is a complex platform and although VQ shields you from some of that complexity, VQCM is also a complex product.
The Deployment Assist package is a 13-hour series of remote sessions with a VQCM support expert who takes you through a structured process, introducing you to VQCM, how to install, upgrade, configure, optimize and get your system into a production state as quickly as possible.
The process includes helping you understand the choices you have to make and giving guidance on best practise.
How can I become a certified VQCM engineer?
Do you want to become a certified VQCM engineer, or just looking for deeper understanding of VQCM?
VQ has partnered with Scott Waschler and TEKnowLogical Solutions to deliver two training courses for VQ Conference Manager.
- VQ Conference Manager Concierge and Call Management Certification
- VQ Conference Manager Deployment and System Administration Certification
