Reflecting on 2019 at VQ Communications

2019 has been quite a year for VQ. Our relationship with Cisco has continued to develop and we’re really looking forward to working more closely with Cisco in 2020.

I’m incredibly excited about where we are with the product; 3.2 is stable and working well hosting customer workloads. The success of the product is winning new customers and opening a range of new opportunities.

Here in the labs at VQ Towers, we’re starting to see signs of life for some seriously cool functionality heading towards the door marked ‘customer’. High Availability (‘HA’) has been a goal for a long time; we’ve had ‘warm standby’ and then during the 2.x and 3.x years, ‘no standby’. Well, the great news is that HA is coming your way; the multi-year investment in advanced stuff like Kubernetes has meant that in the relatively short time since Summer, we’ve managed to configure and test a first-generation HA architecture. A three node HA cluster with integrated load balancer has just completed a 9.6 million call test that ran for just under 12 days running 24/7. The test features 2000 participants repeatedly joining and leaving calls. It simulates about 10 times the call volume per day of our biggest systems in the field. We were rather disappointed because it should have run to 10 million calls but failed because a network blip caused a fail-over event that the test tool didn’t contain and stopped. VQCM handled the issue perfectly. We still have work to do to wrap-up packaging so it’s easy to install and update but then we’ll make it available as an ‘Experimental’ 4.0 version for customers to get their hands on and start to prepare for. Dates to be confirmed but expect to see more on HA in Q1.

The other feature we’ve been talking about for a long time is Recurring Calls; they missed the cut back in 2015 for the ‘self-service’ focus of 2.x and have been absent ever since. They’re now wired up at the 3.5 platform level and next-up is adding a UI. All on a modern, state of the art architecture that’ll scale.

Activity 2 is making progress; in its first form it’ll include Participant Move and Pane Placement. Activity 2 and Scaling are yielding some very interesting possibilities which are being validated and have the potential to be fairly impactful. Dynamic Space Templates are coming; change the Space Template and all Spaces based on the Template change immediately…

Our investment in an advanced architecture is starting to enable some of the functionality we hoped it would and have spoken about; it’s now becoming real and looks great!

Finally, a big thanks for all of your support in 2019. Have a very happy Christmas and we look forward to seeing you in 2020.

Regards,

Mike Horsley