Feature category: Configure your unified communications service

In environments without LDAP/AD, you can provision Local Users…

Local users are currently associated with the default Tenant

• A local user can create/update and manage calls
• A local user/operator can create/update and manage calls
• A local user/administrator can access Kibana, add CMS nodes, add/change UX Profiles, Templates etc. and run LDAP imports

The Local User option is enabled at the UX Profile level.

Navigate to UX Profile->Select the UX Profile you require->coApps->Local User:

Local User Password complexity

NOTE: From VQCM 3.9 Local User’s use the same password complexity as CM-Admin. Existing Local Users do not have their passwords reset on upgrade to VQCM 3.9 and above and will retain their pre-VQCM 3.9 passwords.

When a user or operator schedules a call using VQ Conference Manager’s web interface, the system automatically sends the organizer (and optionally the participants) an email containing joining instructions and an optional ICS file to create a calendar appointment.

The email can include a one-click-to-join link, which will automatically launch and place conferencing soft clients into the call (e.g. Skype for Business or Cisco Jabber).

Precisely define how your users’ calls will behave, using virtual meeting Space templates.

These ensure the service always works the same way, thereby increasing users’ confidence and minimizing the burden on your support desk – both critical when operating large-scale services.

VQ Conference Manager includes three pre-configured Space templates:
• Huddle room: An informal meeting where all participants are equal
• Managed meeting: A meeting with chair and participant roles
• All-hands: For large-scale meetings, with speaker, moderator and audience roles

Administrators can edit the default templates, or create their own. These can be as simple or sophisticated as you require.

Settings available include:
• Roles (including chair, moderator and participant)
• Participant limits
• Whether the chair must join before participants are admitted
• Enable/disable chat
• Recording options
• PIN/passcode
• Audio and video options

VQ Conference Manager integrates with your Windows or SAML 2.0 authentication system, providing the security your organization demands and greater ease-of-use for conferencing users.

Microsoft Active Directory Federated Services (ADFS), Okta, Duo and OneLogin SAML 2 are supported. Additional levels of security vary between SAML 2 service providers; an example being 2 Factor Authentication.

And for your end users, SSO means as soon as they’re signed into your corporate network or VPN, they can access VQ Conference Manager without needing to log in again or remember an additional user ID and password.

Different users will have different demands from an audio or video conferencing service. You may want one group to have straightforward ‘all-participants-equal’ meetings. Equally, you may have a group of power users who need more sophisticated call setups.

VQ Conference Manager’s virtual meeting Space templates enable you to deliver these tiered conferencing services across your organization.

Virtual meeting Spaces can be protected with an access PIN/passcode.

Your administrators can set rules to define the minimum length and complexity of a Space PIN/passcode.

Users can change the PIN/passcode on their own Space – within the constraints your administrators set – using one of VQ Conference Manager’s self-service tools.

For added security, users and operators can also schedule one-time or recurring calls with their own PIN/passcode. For recurring calls, the PIN/passcode can either be the same or different for each occurrence, depending on your security requirements.

 

 

Set up VQ Conference Manager to periodically sync with your corporate Active Directory/LDAP system, at a time you choose.

This ensures you keep your conferencing service up to date with people moves and changes, without needing to use the Cisco Meeting Server API.

The Cisco Meeting Server is designed to deliver large-scale, enterprise-grade audio and video conferencing services. VQ Conference Manager supports these very large systems, with up to 24 Cisco Meeting Server nodes (clusters larger than 8 CMS nodes need approving by Cisco).

 

Sometimes you need to know there is no chance a previous participant can join a call where the material is confidential.

VQ Conference Manager enables you to schedule one-off and recurring calls using a one-time Space with its own PIN/passcode. If it’s a one-off call, the Space is destroyed when the call ends.

For recurring calls, the Space is locked out of use between each occurrence. You can also choose to have a unique PIN/passcode for each occurrence of the recurring call. This protects against someone who was legitimately invited to one occurrence from joining a future one, unless they’re specifically invited again.