End of Support Announcement for VQ Conference Manager 3.x
You might be aware that the operating system that underpins the VQ Conference Manager 3.x platform is called CentOS. The formal end of support for CentOS is 30th June 2024 by the Open Source community that maintains it.
What does this mean for VQCM customers?
The operating system that underpins the VQ Conference Manager 3.x platform is called CentOS. The formal end of support for CentOS was 30th June 2024 by the Open Source community that maintains it.
This means that VQ Conference Manager 3.12 was the last major release on the 3.x platform. All further VQ Conference Manager and DMA development will take place on the VQ Conference Manager 4.x platform only.
Please be aware that no new feature work will be performed on 3.12.
As there is a real risk that vulnerabilities are found within the CentOS Operating System and because of the end of support and declining activities of the CentOS community, we strongly advise customers to start planning to migrate to the VQ Conference Manager 4.x platform as soon as possible.
From 31st August 2025, VQ Conference Manager 3.x will no longer be supported by VQ Communications.
How do I migrate to VQ Conference Manager 4.x?
Please email support@vqcomms.com to start your migration journey. Our support team will work with you throughout the entire migration process.
Before migrating your data from 3.x, VQ Support will supply you with a pre-migration playbook that will need to be run as one of the steps during the migration process. Please be aware that 4.x also requires a new Virtual Machine (VM). The VM requirements for 4.x are greater than for 3.x. The ‘System Requirements’ chapter in our Release Notes goes into this in greater detail.
In summary, the migration process involves creating a new VM for 4.x, installing 4.x and then copying the system state and data to the new VM from the old VM. Care is needed to ensure that your 3.x instance is in a safe state and will not interfere with your new 4.x instance.
Do I need to pay anything to migrate to 4.x?
No, you will not need to pay anything to migrate to the VQ Conference Manager 4.x platform. Your 3.x license will be converted by our licensing team to a 4.x license.
If you’ve got any questions about your migration to 4.x, please contact us at support@vqcomms.com.
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