March has been filled with Cisco workshops, planning for Cisco Live and more.
In this month’s newsletter, Mike Horsley shares an update on the first few months of 2024, and we delve into training courses for VQ Conference Manager.
Read on for:
- Cisco’s Modern Workspaces Partner Bootcamp
- VQ’s upcoming travel plans
- New video content for VQCM 4.x migration
- New training courses
- A word from VQ’s CEO
What’s new at VQ?
VQ travels the globe with Cisco
Over the past month, the VQ Team have been presenting at Cisco’s Modern Workspaces Partner Bootcamp sessions across several countries.
From Amsterdam to Australia and across the USA, we’ve been showcasing VQ Conference Manager to the Cisco partner community.
These workshop sessions provide a great opportunity for VQ to share our upcoming plans for DMA which we’re excited to share in the coming months.
Cisco Live US
We’re fast approaching VQ’s biggest showcase of the year at Cisco Live in Las Vegas, Nevada.
The VQ Team will be in attendance from 2nd – 6th June 2024, where we’ll have meeting rooms and demo sessions available to book.
Stay tuned to our event page for more details soon.
Latest from VQCM
It’s time to migrate to VQCM 4.x
If you haven’t heard, our VQ Conference Manager 3.x platform will no longer receive new updates. CentOS, the operating system underpinning the 3.x platform, announced support would end later this year.
All future development for VQCM and DMA will take place on the 4.x platform, so now is the time to move over to 4.x.
The full migration process was demoed in our latest webinar. View the recording here.
If you want to start your 4.x migration, please contact support@vqcomms.com.
Training courses for VQCM Deployment and Call Management
Want to get the most out of VQ Conference Manager? We have two training courses available for users and partners:
VQ Conference Manager Concierge and Call Management Certification
This two-day course provides an overview of VQCM, conference scheduling and conference management.
The training will also delve into operational Analytics with an introduction to issue resolution, followed by a practical exam.
VQ Conference Manager Deployment and System Administration Certification
Our engineering-focused course spans three days, covering a range of in-depth topics for installation, integration, menus, and management of key functionality within VQCM.
Completion of the course will award students with a certification for their respective programmes.
Please contact our sales team (sales@vqcomms.com) for more information about training.
Interview with Cisco
During our time at Cisco Live in Amsterdam in February, Joel Price, our Customer Success Manager spoke with our Cisco colleagues about VQ Conference Manager, the problems it solves, customer user cases and outlined what’s coming next in 2024.
Inside VQ
A word from Mike…
In what seems a blink, Q1 is just about done; here in the UK, spring has arrived and everything is starting to go green which is fantastic to see. I was in Washington last week and the sky was blue and it was warm; cherry trees were in blossom so it definitely felt like winter was a receding memory.
Inside, we’ve been full-on. The team feels huge; we’ve added more people and have another new hire starting in April. The breadth of activity is quite staggering. HA on 4.3.1 looks good with the last few refinements wrapping up by the end of the month; we’ve got initial Beta sites lined up and will be fully engaged with them during April. We’ll broaden HA installs once we’re comfortable it’s behaving in the field consistently with what we’ve experienced internally during development and testing (which is that it is predictable and reliable).
4.4 and the next round of DMA functionality which includes things like File Server (Device firmware images, CMS branding files) and CUCM import is coming up to release.
Metro is getting some major love; we’re doing a rework around how peripheral devices such as cameras and microphones are handled; this should address consistency issues we’ve found in the field. We’ve also added background blur. Metro Voice is becoming real; by the end of March, we should have Metro making SIP voice calls via CUCM with all the enabling SIP goodness running on the VQ VM and installed via a playbook. Service calls on Metro and things like translation services, advisers and sign language interpreter have been incredibly well received.
Metro for Outlook, Teams and Microsoft 365 integration, Calendaring are making great progress; we’ve done some reworking and that’s yielding real benefits.
Cisco Live in Las Vegas is now about 9 weeks away; the goal is that we’re there, we’re there big and we’re showing all of these really great things we’re about to release.
We’d love to see you at CLUS24.