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Training and certification for VQ Conference Manager

Empower your teams to deploy, administer, and operate high-quality unified communications for your organization or customers

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Upskill your teams in VQ Conference Manager with our training and certification programs for customers and partners

Courses are usually delivered online, but can be on-site if required. Each program concludes with a practical certification exam.

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Results

2 results

Concierge and Call Management

A two-day program for teams overseeing or supporting managed or white-glove meetings.

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Who is it for
  • Staff responsible for scheduling and managing meetings, including call operators
  • Field engineers
  • First-line support teams for Cisco Meeting Server conferencing services
What we’ll cover
  • Overview of VQ Conference Manager
  • Conference scheduling 
  • Conference management 
  • Introduction to operational analytics 
  • Issue resolution 
  • Certification exam
Upcoming dates

13-14 April 9am – 5pm (Central Time Europe)
11-12 May 9am – 5pm (Central Time USA)
22-23 June 9am – 5pm (Central Time USA)
3-4 August 9am – 5pm (Central Time USA)
21-22 September 9am – 5pm (Central Time Europe)
2-3 November 9am – 5pm (Central Time USA)
7-8 December 9am – 5pm (Central Time USA)

Deployment and System Administration

A three-day deep-dive on setting up and maintaining enterprise-class collaboration services with VQ Conference Manager.

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Who is it for
  • Unified communications engineers
  • Field engineers
  • Architects 
  • Other staff responsible for installation, configuration and administration of VQ Conference Manager 
What we’ll cover
  • Overview of VQ Conference Manager 
  • Installation 
  • Integration 
  • Menus 
  • Adding call bridges 
  • Setting up user profiles 
  • Meeting templates 
  • Tenants 
  • Adding and managing meetings 
  • Introduction to analytics and reporting 
  • Issue resolution 
  • Certification exam
Upcoming dates

15-17 April 9am – 5pm (Central Time Europe)
13-15 May 9am – 5pm (Central Time USA)
24-26 June 9am – 5pm (Central Time USA)
5-7 August 9am – 5pm (Central Time USA)
23-25 September 9am – 5pm (Central Time Europe)
4-6 November 9am – 5pm (Central Time USA)
9-11 December 9am – 5pm (Central Time USA)

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