Analytics

All the insights you need to monitor and manage your conferencing service, delivered on the powerful Elastic platform

Full enterprise analytics platform

Ready-made dashboards and reports

Analytics comes ready-to-use, with carefully curated dashboards and reports. These have been designed in partnership with conferencing administrators, to intuitively provide the insights you most need.

Drill down into the pre-built visualizations, or tailor them to your needs.

Data sources in Analytics

Analytics brings together data from the following sources:

  • Cisco Meeting Servers (across all clusters)
  • Cisco video devices – including room occupancy sensor data
  • Cisco Expressway
  • Cisco Unified Communications Manager (CUCM)*
  • VQ Conference Manager

*Coming soon

Build your own dashboards

Analytics includes Kibana Lens, enabling administrators to create custom visualizations using an intuitive drag-and-drop interface. Turn data into insight in a few clicks, with no previous experience of Kibana needed.

Those using Kibana Lens have access to all the conferencing data in Analytics, plus any additional data you import from other systems.

Alerting

Set up notifications for when data exceeds certain thresholds. These alerts enable your teams to proactively address potential problems before they impact users.

Integrations: Import and export data for deeper insights

Because Analytics is built on Elastic, your administrators can use any of the Elastic integrations with other platforms to enhance enterprise observability.

Import data to Analytics from other systems, such as your desk and room booking software, Cisco IOS Router, and Microsoft 365. Output data to IT service management (ITSM) tools, such as ServiceNow or PagerDuty, or to your workplace and building management insight platforms.

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