Deploy and provision audio and video conferencing services using VQ’s integrated suite of tools
Schedule, monitor and manage calls in white-glove and self-service environments
Empower users to self-serve, using familiar tools including Outlook, Jabber, iOS and a web portal
Monitor usage trends, troubleshoot, demonstrate ROI and plan for the future (featuring Elasticsearch and Kibana)
Use the VQCM API to integrate your CMS-based UC service with other enterprise systems
* Due end 2021
You may want all your operators to be able to manage all your calls. You might prefer to allocate high-priority calls to a particular operator. Or you may need to allocate certain operators to certain tenants on your system.
VQ Conference Manager includes granular access-control capabilities that enable you to manage which calls each of your operators sees on their Activity screen.
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If you don’t have access to the customer portal you can request access here