Entries by Giles

Giles & Barry’s Great American Adventure

I start this blog with an apology. It’s been over week since I returned with my colleague Barry Pascolutti from a whirlwind trip to the USA. Since Cisco announced at the SEVT earlier this month that customers deploy CMS with VQ Conference Manager we have been inundated with Cisco, Partners and now customers wanting to […]

Technical Training Update

Do you want to get more from your VQ Conference Manager/CMS deployment? Users of VQ Conference Manager are invited to enrol on two new remote VQ Conference Manager (formerly Acano Manager) courses run by Scott Waschler from TEKnowLogical Solutions, (an Acano and Cisco certified instructor) our technical training partner. By attending these courses you will […]

VQ’s New Technical Training Partner

VQ Communications is delighted to announce our new technical training partner, TEKnowLogical Solutions. We caught up with TEKnowLogical’s President, Scott Waschler to discuss the partnership and how the courses can benefit your organisation. Can you give a brief summary of the courses? We’re still in the design phase of our ISD (Instructional System Design) model […]

Where in the world?

One of the things that has struck me over the summer months is how globally we find our software has been deployed. A quick look over our most recent purchase orders shows VQ Conference Manager managing CMS deployments in the US Federal, Food, Health, Defence, Service Providers and Finance sectors, located in Hong Kong, Australia, […]

VQ’s Partner & Reseller Update – May 2017

We’ve been making great progress here at VQ since I last spoke to you about our Partner Programme back in October. Last week we were delighted to announce that Perfect Wave Technologies had become our Master Distributor in the US. Alongside Perfect Wave, we are really pleased to welcome West Telco, Transition Systems and 8 […]

What did Giles Adams take from his American roadtrip?

I was able to spend the last 10 days in the USA attending Enterprise Connect in Orlando, a day with our new USA Master Distributor in Philadelphia the team and their customers, and a series of client meetings in New York. Enterprise Connect was the former Voicecon event, and has grown from the IP telephony […]

VQ Visit ISE 2017

ISE 2017 redux – it’s the cloud stupid! OK so nothing surprising then (!) It’s all about delivering services via the cloud and the subscription revenue model. Let’s recognise the show for what it is though, the UC section is a tiny portion of the RAI facility with the key areas taken up by the […]

VQ’s Partner Programme

Over the past couple of weeks we have been busy rolling out the first stage of our new partner programme. There has been a real eagerness of the partners to come on board to help provide their customers the solution they are looking for. Many are former Acano partners who know Acano Manager well and […]

Introducing 2.1 Analytics…

I’ve been giving demonstrations of analytics for a while now and I thought I’d share some of my experiences with you. Analytics in Acano Manager 2.1 was a long time coming; reporting and analytics were dropped from our 2.0 release because we were late and needed to avoid being even later. Our objective with the […]